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Welcome to the Academy of Communication in Healthcare (ACH)

The Academy of Communication in Healthcare (ACH) is an academic 501-c3 non-profit organization dedicated to improving communication and relationships between healthcare professionals, patients, and their families. We work to promote effective healthcare communication through education, research, and advocacy. 

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Your support of the Academy is vital for better communication, better relationships and better care. 

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Upcoming Events

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Why Choose ACH?

The Academy of Communication in Healthcare plays a crucial role in enhancing communication skills among healthcare professionals, ultimately improving patient outcomes and experiences. For more than 40 years, we have been at the forefront of research and teaching relationship-centered healthcare communication. If you are looking for ways to improve patient safety, interdisciplinary teamwork, patient satisfaction scores, or just want to develop your individual communication skills, ACH can help.

Communication

We seek to center the voices, experiences, and representation of historically marginalized groups in healthcare through our faculty, curricula, and client.

Credibility

As healthcare clinicians, teachers, and leaders we bring our authentic, committed, and evolving selves to our work.

Education

Our curriculum, services, and processes are informed by evidence- about communication, relationships, and systems.

Growing Together

We believe that all work gets accomplished through relationships, therefore we consistently attend to their formation and strength.

Ongoing Education & Training

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Research shows that nothing impacts patient experiences more than the quality of communication. While beneficial, the latest in cutting-edge technology and techniques aren’t enough to ensure the best possible care for patients. The key to better healthcare outcomes is communication.

Training Solutions

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The Faculty-In-Training (FIT) program is a learner-centered professional development program where experiential learning is coupled with guidance from a personal mentor. The FIT program builds on the skills developed in the Relationship-Centered Communication Facilitation (RCF) program and Train-the-Trainer (TTT)  program (must have completed either prerequisite to be eligible to apply to the FIT program).

Faculty-In-Training

Yearly Events

International Conference on Communication in Healthcare - Oct 5 - 8th 2025 in Ottawa

International Conference On Communication in Healthcare

ICCH

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The ACH Spring Retreat will focus on holistic faculty development (personal awareness, small group facilitation, coaching, workshop development.)

Summit

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2025 ENRICH Healthcare Communication Course

ENRICH

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Upcoming Events