Diverse Voices, Common Vision: Fostering Effective Healthcare Communication through Inclusion
June 16-19, 2016 
Yale University
Edward P. Evans Hall
165 Whitney Ave.
New Haven, CT 06520

The American Academy on Communication in Healthcare (AACH) is co-locating the
ENRICH course and Research and Teaching Forum programs for the first time in summer 2016! Holding these two events at the same time and place will strengthen the sense of community across researchers and teachers in the field of healthcare communication.

Joint Sessions: ENRICH and Forum participants will convene for joint keynote sessions, special interest groups, and a poster session, fostering interaction and connection with a wide variety of healthcare communication colleagues. 
Keynote Speakers

Darcey Cobbs-Lomax, MBA, MPH
Project Access of New Haven

Sharon Schindler Rising, MSN, CNM, FACNM
Centering Model of Group Healthcare & University of Minnesota

Marcella Nunez Smith, MD, MHS
Yale School of Medicine

Click here for more information on the keynote speakers!

ENRICH: June 16-19, 2016
Yale University
Edward P. Evans Hall
165 Whitney Ave.
New Haven, CT 06520

ENRICH course is an intensive 4-day course (Thursday 1pm to Sunday noon) for anyone interested in improving their healthcare communication skills and/or their ability to teach these skills. Plenary sessions will address aspects of healthcare communication and patient engagement. Participants can choose one of four workshop tracks to delve more deeply into an aspect of healthcare communication: relationship-centered communication, communicating in teams, shared decision-making, or, coaching. 
A significant portion of participant time is spent in supportive small groups working on skills and personal awareness.  Different small groups use specific techniques to increase skills and personal awareness: some use narrative medicine, some use a case-based approach similar to Balint groups, and some integrate more than one technique. Participants choose their preferred group style. There is a faculty:learner ratio of ~1:7. Small groups are usually inter-professional. There is also opportunity for intact teams to participate together and improve their team communication. This course is intended for those teaching or coaching healthcare communication, clinical leaders, clinicians interested in honing their communication skills, clinicians who would benefit from an intensive focus on their communication skills, And health professions students.
Because the small groups are such an important part of the experience and contributions from each member is vital, participation during each day of the course is vital. 

Email me ENRICH updates!
  1. Create opportunities for patients and colleagues to have their voices heard. 
  2. Demonstrate self awareness skills and the related ability to be more fully present with patients and colleagues.
  3. Communicate in a more relationship-centered manner with patients and colleagues.
  4. Use conflict resolution skills to enhance inclusion and improve safety.
  5. Build more effective partnerships and teams with patients and colleagues.
  6. Describe some of the barriers that interfere with equitable access to healthcare. 
  7. Describe interventions that have successfully mitigated these barriers.
  8. Demonstrate skills for establishing effective therapeutic relationships with patients from groups that have historically suffered from healthcare disparities
FORUM: June 17-19, 2016
Yale University
Edward P. Evans Hall
165 Whitney Ave.
New Haven, CT 06520

Research Forum is a more traditional professional conference meant for both junior and senior researchers in healthcare communication to present their work via poster sessions, oral abstract sessions, and workshops. The Forum is shorter by a day than ENRICH (Friday 1pm to Sunday noon) and does not have the high faculty:learner ratio or the personal awareness focus of the ENRICH Course. Some of the plenary sessions will be jointly attended by ENRICH course participants. 

Submission categories at this year’s Forum will include:
  • Teaching and evaluating clinical communication skills
  • Patient education and health behavior change
  • Shared decision-making and patient/family engagement
  • Patient-Centered Medical Home
  • Community-based research
  • Humanities, ethics, and professionalism
  • Research methodology
  • Technology and social media
  • Risk communication and medical decision-making
  • Underserved populations and health disparities
  • Diversity and cross-cultural communication
  • Linguistics and sociolinguistics
  • Communication in quality and safety
  • Implementation science and knowledge translation in health communication
  • Team and inter-professional communication
  • Other communication-related topics
  • Intercultural communication and language barriers 
  • Patient education and decision aids 
Email me Forum updates!
Congratulations, ENRICH Scholarship Recipients!
The American Academy on Communication in Healthcare is pleased to announce the recipients of the scholarships to attend the 2016 ENRICH Course.  
Scholarships made possible by  proceeds from the book Remediation in Medical Education – A Mid-Course Correction

Yuriko de la Cruz, MPH
Lehigh Valley Health Network

Yuriko de la Cruz, MPH is a Spanish-speaking bilingual public health professional with over 12 years of domestic and international experience in developing culturally and linguistically appropriate public health programs. Yuriko completed her Bachelor of Science in Public Health at West Chester University and her Master of Public Health at the University of North Carolina – Chapel Hill. She served as a Peace Corps volunteer in the Dominican Republic and worked with community health clinics, nonprofit organizations, community health workers and peer youth educators on HIV/AIDS prevention, reproductive
health, nutrition, and hygiene. After her Peace Corps service, Yuriko coordinated community health programs and outreach at La Casa de Don Pedro and then at the University of Medicine and Dentistry of New Jersey.  She then worked at PROCEED,
Inc. and had a vital role in developing and providing capacity building services to HIV/AIDS and addiction prevention
providers nationwide. Most recently, she worked at the Neighborhood Health Centers of the Lehigh Valley in Allentown, PA
in addressing the barriers of patients with high utilization of healthcare services. Currently, Yuriko is a Practice Coach at
Lehigh Valley Health Network in Allentown, PA and she works with primary care practices on becoming patient-centered
medical homes.

Ty Blair
Rafiki Coalition for Health and Wellness

Ty Blair is a project manager, facilitator and  health educator. Projects have been successfully implemented with public service agencies, city and county agencies within State of California entities, as well as several corporate  and community organizations.  As a health educator, Ty  has worked with Stanford University and the University of California San Francisco as a Standardized Patient and Trainer, working with medical students in their training and development in honing communication skills,  in particular difficult conversation skills. Ty has co-facilitated a diversity training with the School of Social Welfare at the University of California @ Berkeley and also stewarts racial healing circles and restorative justice circles in the Bay Area. Ty  facilitates panels and discussion groups within California prisons and other community groups working with trauma using trauma informed restorative practices. Ty is also an actor and often uses the skills developed as a thespian to create scenarios which can involve role plays along with the direct coaching of clients to facilitate the opportunity to find and own one's distinctive voice and embody personal empowerment.
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