Welcome & General Session 
Keynote Speaker: Jody Hoffer Gittell, PhD, Executive Director at Relational Coordination Research Collaborative

Breakout Session 1 

• 1A - Workshop: Why won't they just do what's good for them?  How to overcome resistance to health-related behavioral recommendations
• 1B - Workshop: Communicating the Value of Patient-Centered Research: Lessons learned engaging around Access, Communication, & Trust of PCOR among a growing Latinx population in Northeast, FL (PCOR in ACTion)
• 1C - Oral Abstract Session: Adapting Communication Practices for the COVID Era
• 1D - Oral Abstract Session: Student Clinical Communication Training

• 2A - Workshop: Fine-tuning patient centered care: lessons learned working with the Intellectually Disabled population
• 2B - Oral Abstract Session: Health Equity and Inclusion
• 2C - Oral Abstract Session: Technology/E-Health
• 2D - Rapid Poster Session: Decision Making & Patient/Caregiver Engagement

Break

Breakout Session 3

• 3A - Oral Abstract Session: COVID-19 Information and Health Disparities
• 3B - Oral Abstract Session: Health Literacy and Enhancing Understanding of Healthcare Communication
• 3C - Narrative Medicine Session: COVID-19
• 3D - Rapid Poster Session: Health Technology & Telehealth in the COVID-19 Crisis

• 4A - Workshop: How to Communicate with Patients and Parents about Electronic Media Exposure and Use
• 4B - Narrative Medicine Session
• 4C - Oral Abstract Session: Innovations in Clinical Training
• 4D - Rapid Poster Session: Applied Research in Communication in Healthcare

• 5A - Rapid Poster Session: Health Literacy & Health Equity
• 5B - Rapid Poster Session: Basic and Clinical Research in Healthcare Communication
• 5C - Rapid Poster Session: COVID-19 Enhancing Communication
• 5D - Rapid Poster Session: COVID-19 Communication and Relationships