Smith’s Patient-Centered Interviewing, Fourth Edition
A comprehensive, evidence-based introduction to the principles and practices of patient communication in a clinical setting

Endorsed by the Academy of Communication in Healthcare*
*Note: The authors have generously donated all royalties to ACH

 Smith's Patient-Centered Interviewing
Purchase a copy of the book (Click Here)

Videos
The videos below aid learning and provide demonstrations of communication skills discussed in the textbook.


Building Efficiency and Effectiveness through Patient-Centered Interviewing 
by Auguste H. Fortin
 

 
Patient-Centered Communication 
by Auguste H. Fortin
 

Evidence-Based Patient Centered Communication Strategy 
by Sheira Schlair & Auguste Fortin

 
Doctor-Centered Interviewing: An Evidence-Based Approach 
by Robert C. Smith
©Copyright 2001 Board of Trustees of Michigan State
University
(To view the entire video shop at the MSU website: http://shop.msu.edu/product_p/msut-17.htm)

 
 
Patient-Centered Interviewing: An Evidence-Based Approach 
by Robert C. Smith
©Copyright 2001 Board of Trustees of Michigan State
University
(To view the entire video shop at the MSU website: http://shop.msu.edu/product_p/msut-17.htm)
 
Textbook & Workshop

 

Smith's Patient-Centered Interviewing, Fourth Edition is a comprehensive, evidence-based introduction to the principles and practices of patient communication in a clinical setting. This text presents a step-by-step methodology for mastering every aspect of the medical interview. Smith’s Patient-Centered Interviewing covers everything from patient-centered and clinician-centered interviewing skills, such as:

  • Patient education
  • Motivating for behavior change
  • Breaking bad news
  • Managing different personality styles
  • Increasing personal awareness in mindful practice
  • Nonverbal communication
  • Using computers in the exam room
  • Reporting and presenting evaluations


Access the textbook: Purchase a copy from the official McGraw-Hill site OR on Amazon.

Onsite Workshops Available: 

 

ACH faculty offer consultative services to equip clinicians and students with the patient-centered communication skills using the patient-centered interview method described in the book and videos. Faculty development support is also available for educators who teach communication skills to medical and healthcare students. Contact us to discuss consultation for developing your customized curriculum.

Table of Contents
Chapter 1
The Medical Interview
Chapter 2
Data Gathering and Relationship Building Skills
Chapter 3
The Beginning of the Interview: Patient-Centered Interviewing Evaluation
Chapter 4
Symptom-Defining Skills
Chapter 5
The Middle of the Interview: Clinician-Centered Interviewing
Chapter 6
Step 11: The End of the Interview
Chapter 7
Adapting the Interview to Different Situations and Other Practical issues
Chapter 8
The Clinician-Patient Relationship
Chapter 9
Summarizing and Presenting the Patient's Story

Appendices
Appendix A. Foreword to the First Edition
Appendix B. Research and humanistic Rationale for Patient-Centered Interviewing
Appendix C. Feelings and Emotions
Appendix D. Complete Write-Up of Mrs. Jones' Initial Evaluation
Appendix E. Mental Status Evaluation

Index
Full Text of Chapter 3

The Beginning of the Interview: Patient-Centered Interviewing

The Beginning of the Interview: Patient-Centered Interviewing

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