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Why Relationship-Centered Communication (RCC) Skills?

Research shows that nothing impacts patient experiences more than the quality of communication. While beneficial, the latest in cutting-edge technology and techniques aren’t enough to ensure the best possible care for patients. The key to better healthcare outcomes is communication.

Academic Credibility

Interactive Learning

  • Dynamic small-group learning
  • Effective peer-based feedback
  • Adaptation to your local context
  • Connections with participants nationwide
  • Continuing education credits

Expert Facilitation

  • Nationally renowned expert faculty
  • Learning and sharing expertise
  • Train-the-trainer process to ensure quality

Our Services

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Our workshops involves skills-based exercises conducted in a supportive small group learning environment. 


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Our Train-the-Trainer approach supports the development of Relationship-Centered Communication Facilitators (RCFs). 

Train The Trainer

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View more information about the Communication Coach Training Program. Learn how to effectively coach others in Relationship-Centered Communication (RCC). 

Communication Coach Training

Why Choose ACH?

We tailor the content and delivery methods of our communication skills training programs to the specific needs of individual healthcare professionals and the organizations they serve. Our expert Faculty are experienced clinicians and educators who conduct on-site training delivered locally or virtually for health systems, community health clinics, academic medical centers, private practice groups and more. All funding generated from the delivery of ACH education programs contributes to our ongoing mission of improving healthcare through better communication, better relationships, and better care.


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Facilitators Trained


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