Training Solutions Workshops

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The Academy of Communication in Healthcare (ACH) teaches communication competencies that ensure healthcare professionals deliver high-quality, relational care. Relationship-Centered Communication (RCC) Fundamental Skills represent foundational elements for a relationship-centered healthcare culture where all communication is effective, empathic, and equitable. These competencies, offered as three discrete skill sets, increase efficiency, optimize clarity, and strengthen relationships, thereby improving not only the patient experience but also the quality of work life and organizational culture.

The Fundamental RCC Workshop involves skills-based exercises conducted in a supportive small group learning environment. This real-time exchange offers participants the chance to integrate workshop content with individual learning goals. We also feature Advanced Topics, designed to build on the Fundamental Skills.

Expert ACH Facilitators build skill-development through active engagement:

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Conversation

We invite participants to share goals, express preferences, and discuss examples from their own experiences

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Strength-Based Reflection

We encourage participants to consider "What is working well?" and "What would you like to continue?"

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Interactive Learning

We utilize activities to maintain participant engagement

Workshop Offerings:

Next Steps

Open enrollment workshops are listed below. These events are open to all to attend. Please select your preferred date and register for the session.

Interested in bringing workshops to your institution, complete the Workshop Inquiry Form to provide initial information and schedule a discovery call with the ACH team.

Virtual Workshop Offerings

Click on any of the calendar items below, then click on the the links under "website" to register for the date you want to attend.

Virtual RCC Workshop

Online Course

Choose one date to attend. Registration will close one week before each session. Dates are subject to change based on enrollment numbers.  These workshops are hosted virtually on Zoom and require…

Virtual RCC Workshop

Online Course

Choose one date to attend. Registration will close one week before each session. Dates are subject to change based on enrollment numbers.  These workshops are hosted virtually on Zoom and require…